Last Sunday's headline article in the NYT asked about the Constitutionality of what has become routine cell phone tracking by law enforcement for all manner of crimes. The part that immediately caught my attention was how phone companies have quietly built businesses selling these valuable services to local police. Some towns have even invested in their own equipment to be able to protect citizens.
It is very easy to be concerned about this, so let's focus on what is great about it.
Look at how quickly the US is getting to these pointed big questions. In two decades we have gone from broad adoption of personal mobile phones, and early unformed questions about the implications of electronic tracking techniques, to now having them discussed in Supreme Court cases. The issue in the NYT headline above is not up for high court review yet but, it will be.
In an open society we get to answers more quickly on the big questions. Sure this article talks about how various police policies instruct personnel not to talk about cell phone tracking in their public statements but this is not state secrecy. That these details are all discoverable and printed in headline stories is very important.
Several news stories last week mentioned how China is broadening micro-blog censorship. No surprise there.
Free and open societies, and markets, take us from questions to answers more quickly. Free markets commonly put up self-serving barriers to enhance profits but these are made vulnerable over time through innovation and competition. In the case of ubiquitous cell phone GPS tracking by law enforcement, we will get to legal standards fairly quickly based on an interpretation of the Constitution but what about business? The high court isn't the only one thinking about digital data privacy and these threads are the same at the level of the shared values being expressed. Monday's Washington Post has an editorial by the chairman of the FTC citing concern about consumer privacy in all matters digital. These news items together suggest that the moving average of specific shared values is signaling change.
Let's remember that rules and laws impulsively applied to free markets without a well developed discussion can cause large unintended consequences. There cannot be an election for most laws (nor would we want them) but that special business interests consistently access the legislative process for shorter term goals is part of seeing the ultimate solution. There's good reason to feel we are back in an era of dominant businesses and big money driving legislation, elections, and headlines.
Apple's PR massage of their recent unfavorable headlines was nicely done with a little misdirection and topped with Chinese workers worrying about cuts to their hours. Off the radar, back here, has been the effort to grab spectrum and bottle up data connectivity into the existing phone/data oligopoly.
These days, important ideas spread rapidly and more efficiently. This new dynamic increasingly cuts both ways.
Likewise, peak social mood influenced us as we adopted new tools and began sharing information extensively. Our collective expansion of digital technology coincided with a stretched out peak of multi-generational proportions in social mood. The broad impulse to share spread out like a glass of water spilled into many parts of our open society. Both newspaper links (above) make it clear to us just how pervasive and broadly the digital sharing impulse has been accepted by the collective "us". I don't expect everyone to see it this way but it is more than coincidental. We were told authoritatively that our digital behavior was public behavior for many years. With that backdrop, and with commercial enterprises monitoring digital behavior of customers, social mood helped produce a backdrop of willing suspension of disbelief that this might lead to anything less than good.
The sharing trend we've been expressing reflects the long term peak period of social mood and the patterns of social correction too. It is very helpful to try to see both these reflections of mood in these broad new behaviors because it suggests where the lasting value is being created. Think: communities. The era of the individual digital broadcaster isn't going to end but it will be contrasted by a new balancing social impulse that emphasizes the power of organized groups and demands a lot of what Chris Anderson called mass customization acknowledging the changed nature of digital content & exchanges.
When some of the air is let out of social 1.0 software, left behind will be the immense utility created, contrasted by changing expressions of shared values (that are very broad in scope), and it will all be eventually balanced out by a more competitive marketplace. Likewise, when our collective willingness to look the other way at government/law enforcement regarding privacy concerns wanes, we will make diverse decisions that require more structure and rules.
Like the TSA airport hassles, we stretch ourselves when safety is truly involved but when rights are violated because it is easy to do, or because it is the path of least resistance for businesses to make a dollar, change will be part of social corrections.
Some might read the two news items above and be concerned. I will worry if there are not more stories like this being reported.
First we get together into markets to grow new tools and ideas. Then later, comes the needed correction of that previous growth. It's a pattern influenced by social mood that produces broad changing shared values and is aided by transparency in all of our systems. The definition of Better is always based on the values a market shares. Soon there will be a stark difference drawn between individual sharing and the free-for-all happening with our digital data now. Responsibilities will increase for all participants. After that, we can probably expect the long tail of software for digital interaction to allow individuals to choose more details of their own experiences. All of this was initially set in motion with the spread of cell phones but the trend exploded with the interactive power of the "click". Innovations in software changed the nature of the broadcast mindset. Next, as the "me" era very slowly swings back towards an emerging "we" era, concerns about digital privacy will fundamentally change the communities we create while following broad patterns expected with social mood. More empowered and organized digital groups will challenge both enterprises and government where the influence of "me" failed to produce choices.Publish
The "we"era will be segmented. It will be more than a decade long and maybe a few decades in the making as we collectively move towards better answers. It will lag social mood at the larger degrees of trend and to produce a different social environment from today. It will add transparency in some places and take it away in others.
